Shipping policy

We offer reliable worldwide shipping services. Complimentary standard shipping is provided for all orders over US$250, with expedited shipping available as an optional paid upgrade.

Orders are typically processed within 2–3 business days prior to dispatch. Upon shipment, customers will receive a confirmation email containing tracking details. Our team will contact you promptly if the item is out of stock and process the refund or exchange the size service for you as your preference.

Standard delivery generally requires 7–14 business days, whereas expedited shipping reduces transit time to 5–10 business days. Delivery estimates may vary by destination. Please note that external factors, including customs procedures and environmental conditions, may occasionally affect delivery schedules.

Please be advised that all product prices exclude applicable customs duties, import taxes, and related fees. The recipient is responsible for payment of any such charges imposed by the destination country's customs authorities. Shipments may be retained by customs or the carrier until all relevant fees are settled prior to final delivery.

For more questions about delivery-specific requests or any other inquiries, please contact our customer service team at info@smfk-official.com for further assistance.